Refund Policy

At dailyswit.biz, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return eligible items for a refund or exchange within 14 days of receiving your order.

1. Eligibility for Returns & Refunds

To be eligible for a return or refund:

• The item must be unused, in its original condition, and with all tags attached.
• The item must be in its original packaging.
• Proof of purchase (order number or receipt) is required.

Non-Returnable Items:

• Underwear, swimwear, and lingerie (for hygiene reasons)
• Items marked as “Final Sale” or “Non-Returnable”

2. How to Initiate a Return

1. Contact Us – Email us at info@dailyswit.biz within 14 days of receiving your order to request a return authorization.
2. Pack the Item Securely – Include the original packing slip or order confirmation.
3. Ship the Item Back – Send the package to the address we provide. Return shipping costs are the customer’s responsibility unless the return is due to our error (e.g., wrong or defective item).

3. Refund Process

• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed to your original payment method within 14 business days.
• Shipping fees are non-refundable unless the return is due to our mistake.

4. Exchanges

We currently only offer refunds. If you wish to exchange an item, you must return the original product and place a new order.

5. Damaged or Defective Items

If you receive a damaged, defective, or incorrect item, contact us immediately at info@dailyswit.biz with photos of the issue. We will provide a prepaid return label (if applicable) and process a refund or replacement.

6. Late or Missing Refunds

If you haven’t received your refund within 14 days, please:

• Check your bank account again.
• Contact your credit card company (processing times vary).
• If the issue persists, email us at [Your Customer Support Email].

7. Return Shipping Address

dailyswit.biz
Email: info@dailyswit.biz
Address:
2 Frederick Street
Kings Cross, London
WC1X 0ND
UNITED KINGDOM

8. Contact Us

For any questions about returns or refunds, please contact:

Email: info@dailyswit.biz
Address:
128 City Road London EC1V 2NX UNITED KINGDOM

Thank you for shopping with dailyswit.biz!